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Case studiesAmericas

CHALLENGE

A leading bank was struggling with outdated legacy systems, leading to slow and inefficient processes for customer transactions and account management. The bank also faced increasing cybersecurity threats and compliance challenges.

TRANSFORMATION

UpSky Tech (UST) developed a digital transformation by migrating the client’s legacy systems to Azure services such as Azure SQL Database for data storage and management, Azure Functions for serverless computing, and Azure Kubernetes Service for container orchestration. UST also utilized GCP services such as Google Cloud Storage for data storage and Google Kubernetes Engine for container management. Additionally, UST implemented DevOps practices using tools such as GitLab for version control and CI/CD pipelines.

IMPACT

UpSky Tech (UST) helped with the digital transformation which resulted in faster and more efficient customer transactions and account management processes. The bank achieved a 40% reduction in transaction processing time and a 30% improvement in account management efficiency. They also experienced a 25% reduction in cybersecurity incidents and a 20% improvement in compliance adherence. The automation of processes and the use of serverless computing allowed the bank to scale its operations more efficiently, leading to improved customer service and a 15% reduction in operational costs.